Boost the performance of your customer service

in an international environment

with trilingual expertise

Boost the performance of your customer service in an international environment with trilingual expertise

 
 

Are You Facing Major Challenges with Your Customer Service Performance?

 
 

Faced with these findings, you have tried...

 
Using a Staffing Agency, but...

The staffing agency acts as an additional intermediary between you and the candidates.

You spent hours detailing your needs to the agency, and the endless back-and-forth has wasted your time.

In addition to the salary of the hired employee, you paid fees and commissions with no guarantee of successful recruitment.
Internalizing the Need, but...

Your team’s capacity is at its limit, and absorbing the additional urgent tasks has been challenging.

Overloading your team has led to employee dissatisfaction.

Employee discontent is rising, affecting productivity and customer experience: you’re back to square one.

Are You Facing Major Challenges with Your Customer Service Performance?

croissance d’activité ou absence d’un collaborateur

Business growth or the absence of a team member?

Order processing delays are skyrocketing, and customer requests are left unanswered.
personnel qualifié

Inability to recruit qualified personnel?

Finding the rare gem who speaks multiple languages, is familiar with ERP systems, and has soft skills to support clients is difficult.
Turn over

Endless turnover

The accumulation of departures and arrivals leaves your department without direction, and your employees feel unsettled.

Faced with these findings, you have tried...

Using a Staffing Agency, but...

The staffing agency acts as an additional intermediary between you and the candidates.

You spent hours detailing your needs to the agency, and the endless back-and-forth has wasted your time.

In addition to the salary of the hired employee, you paid fees and commissions with no guarantee of successful recruitment.
Internalizing the Need, but...

Your team’s capacity is at its limit, and absorbing the additional urgent tasks has been challenging.

Overloading your team has led to employee dissatisfaction.

Employee discontent is rising, affecting productivity and customer experience: you’re back to square one.
 

What if you outsource to an expert...?


I'm Camille, a trilingual expert in Customer Service and Sales Administration with 15 years of experience in an international environment spanning France, Germany, and Canada.

 

What if you outsource to an expert...?


I'm Camille, a trilingual expert in Customer Service and Sales Administration with 15 years of experience in an international environment spanning France, Germany, and Canada.

My services and support

My services and support

They testify…

  • "The Creation of a Sales Administration Department from Scratch"
    Camille established the sales administration department at Meisinger France from the ground up. She managed the entire department and provided customer support for the ten field sales representatives recruited over time. She is an excellent trainer, highly relevant, and diligent in following up on and handling files. Reliable, autonomous, responsive, and entirely self-sufficient, Camille excels in her role.
    Audrey Rodriguez
    Sales Manager, Meisinger France
  • "Optimizing and Implementing Processes: Camille's Great Strengths"
    Camille is an outstanding professional with a strong focus on optimizing and implementing processes. She quickly identified opportunities for improvement within the sales administration department. Her colleagues greatly appreciate her, and she earned the highest respect from clients. I highly recommend Camille for her expertise and effectiveness.
    Ginette Oligny
    Key Account Manager, Groupe Marcelle
  • "Offering Smoother Processes and Better Customer Service"
    We were thoroughly impressed with Camille's expertise and professionalism. Proactive, organized, and approachable, she seamlessly integrated into our team and reassured our customers. She identified and recommended improvements that enhanced our processes and customer service. Her knowledge of international business, particularly in Germany, logistics, and SAP, was invaluable.
    Bouzide Diafi
    Head of sales, BBC Cellpack Electrical Products
  • "Exceptional Customer Service Skills"
    I highly recommend Camille for her exceptional customer service skills, effective priority management, pleasant personality, and remarkable initiative. She will undoubtedly add significant value to any work environment.
    Marie-Claude Filteau
    Fondatrice, Maison Marie-Prune

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