Boost the performance of your customer service
in an international environment
with trilingual expertise
Boost the performance of your customer service in an international environment with trilingual expertise
Are You Facing Major Challenges with Your Customer Service Performance?
Business growth or the absence of a team member?
Inability to recruit qualified personnel?
Endless turnover
Faced with these findings, you have tried...
The staffing agency acts as an additional intermediary between you and the candidates.
You spent hours detailing your needs to the agency, and the endless back-and-forth has wasted your time.
In addition to the salary of the hired employee, you paid fees and commissions with no guarantee of successful recruitment.
Your team’s capacity is at its limit, and absorbing the additional urgent tasks has been challenging.
Overloading your team has led to employee dissatisfaction.
Employee discontent is rising, affecting productivity and customer experience: you’re back to square one.
Are You Facing Major Challenges with Your Customer Service Performance?
Business growth or the absence of a team member?
Inability to recruit qualified personnel?
Endless turnover
Faced with these findings, you have tried...
The staffing agency acts as an additional intermediary between you and the candidates.
You spent hours detailing your needs to the agency, and the endless back-and-forth has wasted your time.
In addition to the salary of the hired employee, you paid fees and commissions with no guarantee of successful recruitment.
Your team’s capacity is at its limit, and absorbing the additional urgent tasks has been challenging.
Overloading your team has led to employee dissatisfaction.
Employee discontent is rising, affecting productivity and customer experience: you’re back to square one.
What if you outsource to an expert...?
I'm Camille, a trilingual expert in Customer Service and Sales Administration with 15 years of experience in an international environment spanning France, Germany, and Canada.
What if you outsource to an expert...?
I'm Camille, a trilingual expert in Customer Service and Sales Administration with 15 years of experience in an international environment spanning France, Germany, and Canada.
My services and support
Operational management
Ensure the quality of your customer service with the support of a qualified expert.
Order to cash process optimization
Maximize the efficiency of your customer service by optimizing your order-to-cash processes.
Interim management
Maintain the continuity and efficiency of your customer service through interim management.
My services and support
Operational management
Ensure the quality of your customer service with the support of a qualified expert.
Order to cash process optimization
Maximize the efficiency of your customer service by optimizing your order-to-cash processes.
Interim management
Maintain the continuity and efficiency of your customer service through interim management.
They testify…
"The Creation of a Sales Administration Department from Scratch"
Camille established the sales administration department at Meisinger France from the ground up. She managed the entire department and provided customer support for the ten field sales representatives recruited over time. She is an excellent trainer, highly relevant, and diligent in following up on and handling files. Reliable, autonomous, responsive, and entirely self-sufficient, Camille excels in her role.Audrey Rodriguez
Sales Manager, Meisinger France"Optimizing and Implementing Processes: Camille's Great Strengths"
Camille is an outstanding professional with a strong focus on optimizing and implementing processes. She quickly identified opportunities for improvement within the sales administration department. Her colleagues greatly appreciate her, and she earned the highest respect from clients. I highly recommend Camille for her expertise and effectiveness.Ginette Oligny
Key Account Manager, Groupe Marcelle"Offering Smoother Processes and Better Customer Service"
We were thoroughly impressed with Camille's expertise and professionalism. Proactive, organized, and approachable, she seamlessly integrated into our team and reassured our customers. She identified and recommended improvements that enhanced our processes and customer service. Her knowledge of international business, particularly in Germany, logistics, and SAP, was invaluable.Bouzide Diafi
Head of sales, BBC Cellpack Electrical Products"Exceptional Customer Service Skills"
I highly recommend Camille for her exceptional customer service skills, effective priority management, pleasant personality, and remarkable initiative. She will undoubtedly add significant value to any work environment.Marie-Claude Filteau
Fondatrice, Maison Marie-Prune